A Mobility Solution Designed for the Healthcare Industry


In today’s healthcare industry, medical service providers are under increasing pressure to provide high-quality service with accuracy and efficiency while reducing the time and costs associated with logistics and delivery operations.

Additionally, the level of complexity and attention to detail surrounding clinical labs and medical supply operations, require comprehensive strategies that account for both the detailed requirements associated with asset tracking and broader strategies that shape delivery management.

Sierra Data Systmes delivers an integrated suite of SaaS-based products that support healthcare industry providers with a powerful strategy to reduce wasted energy, streamline daily workflows and improve customer service. By leveraging the DATArrive product, businesses are able to efficiently manage work orders, dispatch workers, track goods, specimens or drivers, while gaining visibility into daily operations.

Learn more.

Updates and Release Notes

The development team at Sierra Data Systems continues to work hard and has just published the release notes for the 3rd and 4th quarter.

Q4 2011 – Service Level Agreements
Create your own SLAs by defining results and notifications based on changes in status. Closely linked to dispatching services, but extensible to other implementations. SLA’s allow you to build your rules specific to each customer and/or cost code. You can further fine tune the implementation by associating SLAs with specific equipment, project, or location categories.

Q4 2011 – Delivery Dispatching
Now you can create manifests and dispatch out couriers to pick them up. Keep track of last know courier locations and status. Manage dispatching tasks in real time through the new delivery dispatch board.

Q3 2011 – DATArrive  Updates
We’ve included a number of new miscellaneous updates including:

  • New labor report: Pay Types Exception Report
  • New deliver report: Receiving Exceptions Report
  • Dispatching: Cloning service dispatching events
  • Dispatching: showing nearby agents based upon their current GPS location
  • Universal: Task classes – categories to break out tasks based upon the applicable service
  • Universal: improved and easier-to-use terminology page

Q3 2011 – Cabin Services
Used for any service managing stocking, cleaning, auditing, security, or other servicing tasks in a dynamic mobile environment such as a airport, bus station, or motor pool. Real time dispatching lets you view and assign missions throughout the day. Dynamic data feeds can be implemented for automated mission creation based upon your own custom rule set.

Video: DATArrive and the Airline Service Industry

Here is a recent video we have put together that highlights the challenges of the Airlines Services Industry and how DATArrive is playing a part.